Guided Execution at Scale: How Ramp Accelerated their Sales Pipeline with Rox
A fintech company that provides corporate cards, expense management, and spend optimization tools for businesses.
Fintech: corporate spend management and financial operations niche
500+ employees
New York, US
2019
Challenge
Sales Signals Were Getting Lost in the Noise
Manual research slowed reps down and left revenue on the table
Ramp’s sales org is built for scale, but reps were losing time chasing scattered data. From SDRs to AMs, teams struggled to identify which accounts were worth engaging. Manual prep led to slower outreach, missed opportunities, and guesswork that hurt efficiency. Coaching was reactive, not real-time, and onboarding new reps was too dependent on tribal knowledge.
Pain Points:
- Hours spent manually gathering intel
- Inconsistent targeting and messaging
- Difficulty coaching based on rep activity
- Onboarding slowed by unclear processes
Solution
ROX Turned Guesswork into a Guided System
Reps get smart alerts, managers get better coaching tools, and results follow
With ROX, Ramp enabled 150+ reps across AE, SDR, and AM teams to work smarter and faster. ROX surfaces high-signal accounts, auto-generates deal context, and arms reps with messaging angles and alerts that convert. Reps now prep in minutes, not hours. Managers use ROX to review deal actions in 1:1s, coach on real insights, and help reps close the loop on what matters most.
Key Tactics:
- Embedded ROX Agents across go-to-market teams
- Evidence-based targeting vs. guesswork
- Smart alerts that drive prioritization and time sensitive actions
- Accelerated onboarding with built-in playbooks and context
Impact
From Noise to Nuance: More focus, more meetings, and faster closes
ROX helped Ramp reps replace manual prep with high-signal precision. Instead of spending hours digging for context, reps now act fast on surfacing insights, uncover hidden deals, and prioritize smarter. The results are tangible across the funnel — more meetings booked, faster onboarding, and higher-quality coaching conversations that move the pipeline forward.
Top Impact Stats:
- 20% lift in meetings booked using ROX alerts
- 6-figure deals uncovered through ROX insights
- 90% reduction in rep prep time (from ~60 mins to ~5)
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