Docs

User Guide

User Guide / Overview

Engage: Deep Personalization at Scale

In today’s crowded sales landscape, personalized outreach can make all the difference. But composing tailored messages for each prospect is a time-consuming process, involving more than just typing—it requires careful thought, structuring, and an understanding of the prospect’s unique needs. For sales teams looking to scale their outreach without sacrificing quality, Rox’s contextual outreach capabilities provide a smart solution.

Rox combines deep account and contact insights with powerful messaging tools to make personalized outreach faster, easier, and more impactful. Here’s how Rox’s contextual outreach functionality streamlines the process of reaching out to prospects and building pipeline in a highly competitive market.

The Challenge of Personalization in Messaging

Drafting a personalized email or LinkedIn message can be tedious work, especially when managing a large book of business. Writing from scratch not only takes time, but it also drains the mental energy needed for high-quality engagement. While templates can speed things up, they often lack the depth needed to make outreach feel relevant and tailored.

Rox’s solution? Generate messaging drafts based on deep contextual understanding of your accounts and contacts, providing you with a strong starting point that can be lightly edited to suit each recipient. This approach maintains high message quality without the time burden of creating each email from the ground up.

Rox’s Messaging Tools: Email and LinkedIn Drafts

Rox offers two types of messaging out of the box:

  • Email Drafts: Generate tailored email drafts for targeted outreach, ensuring that each message feels personal and aligned with the recipient’s needs.

  • LinkedIn Connect Messages: Create messages optimized for LinkedIn connection requests—short, engaging, and designed to capture attention within the platform’s character limits.

By leveraging Rox’s messaging tools, sales teams can reduce the time spent on email writing by up to 80% compared to starting from scratch. More volume, less time, and personalized outreach—it’s a win-win.

Customizing Your Messaging with Rox

With Rox, it’s easy to customize your messages based on specific insights, making each piece of outreach feel relevant and thoughtful. Here’s how Rox supports deeper personalization:

  • Company Information: Pass sections from Rox’s Account Research, such as pain hypotheses or corporate objectives, to generate messaging directly tied to the prospect’s business context.

  • Recent Events: Use current events like news articles, earnings call insights, recent job changes, or new job postings to create relevant messaging that resonates with your prospect’s immediate priorities.

  • Contacts: Select specific contacts to tailor messaging further, ensuring that it speaks to the individual and connects with broader account context (like recent company developments or strategic objectives).

  • Notes and Artifacts: Upload your own notes, articles, or relevant public URLs. Rox’s messaging drafts will integrate these materials, enriching the message with unique insights that reflect your deep understanding of the account.

These customizable elements give sales teams “knobs” to adjust their outreach, making it both specific to the account and streamlined for the sender.

Fast, Tailored Outreach—Without Sacrificing Quality

Rox’s Engage: Messaging tools allow you to scale high-quality outreach without defaulting to generic content. With powerful customization options and draft generation capabilities, Rox enables you to maintain a steady stream of meaningful, personalized outreach that connects with prospects on their terms. Instead of spending time composing emails from scratch, you can focus on what matters: building relationships and advancing deals.

In a world where personalization often comes at the cost of efficiency, Rox’s Engage: Messaging functionality helps you achieve both. By giving sales teams the tools to quickly generate and customize outreach, Rox empowers you to engage prospects with speed, precision, and relevance—every time.

Rox is committed to the privacy and security of its users. Customer data processed through the Rox platform is encrypted in transit and at rest using AES-256 encryption and is never used to train generalized machine learning models. Rox maintains SOC 2 Type II compliance and undergoes independent third-party security audits on an annual basis. All AI-generated outputs, including but not limited to prospect recommendations, message drafts, meeting summaries, and pipeline scoring, are provided for informational purposes and should be reviewed by authorized personnel before any action is taken. Performance metrics referenced on this website, including pipeline generation figures, response rates, and revenue impact, reflect results reported by individual customers under specific configurations and may not be representative of all deployments. Actual results will vary based on factors including but not limited to data quality, CRM configuration, outreach volume, market conditions, and target audience. Rox does not guarantee specific revenue outcomes. The Rox platform integrates with third-party services including Salesforce, HubSpot, Gmail, Microsoft Outlook, Slack, and others; availability and functionality of third-party integrations are subject to the respective providers' terms of service and may change without notice. Features described as "autopilot," "autonomous," or "automated" operate within user-defined parameters and require initial configuration and ongoing oversight. Rox, the Rox logo, and "Revenue on Autopilot" are trademarks of Rox Data Corp. All other trademarks are the property of their respective owners. Service availability is subject to the terms outlined in your enterprise agreement. For questions regarding data processing, compliance certifications, or platform capabilities, contact security@rox.com.

Rox is committed to the privacy and security of its users. Customer data processed through the Rox platform is encrypted in transit and at rest using AES-256 encryption and is never used to train generalized machine learning models. Rox maintains SOC 2 Type II compliance and undergoes independent third-party security audits on an annual basis. All AI-generated outputs, including but not limited to prospect recommendations, message drafts, meeting summaries, and pipeline scoring, are provided for informational purposes and should be reviewed by authorized personnel before any action is taken. Performance metrics referenced on this website, including pipeline generation figures, response rates, and revenue impact, reflect results reported by individual customers under specific configurations and may not be representative of all deployments. Actual results will vary based on factors including but not limited to data quality, CRM configuration, outreach volume, market conditions, and target audience. Rox does not guarantee specific revenue outcomes. The Rox platform integrates with third-party services including Salesforce, HubSpot, Gmail, Microsoft Outlook, Slack, and others; availability and functionality of third-party integrations are subject to the respective providers' terms of service and may change without notice. Features described as "autopilot," "autonomous," or "automated" operate within user-defined parameters and require initial configuration and ongoing oversight. Rox, the Rox logo, and "Revenue on Autopilot" are trademarks of Rox Data Corp. All other trademarks are the property of their respective owners. Service availability is subject to the terms outlined in your enterprise agreement. For questions regarding data processing, compliance certifications, or platform capabilities, contact security@rox.com.